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Terms and conditions

NEOWIZ Online Store Conditions of Use

1. GENERAL
This Conditions of Use is a legal agreement between you (either an individual or an entity) and NEOWIZ Online Store ("Neowiz") provide website features and other products and services to you when you visit or shop at website, use Neowiz products or services, use Neowiz applications for mobile, or use software provided by Neowiz in connection with any of the foregoing Neowiz provides the Neowiz Services subject to the following conditions.
IF YOU DO NOT AGREE TO CONDITIONS OF USE, PLEASE DO NOT USING SERVICE. YOU AGREE THAT BY USING SERVICE YOU UNDERSTAND, AND ACKNOWLEDGE THAT YOU HAVE READ THIS CONDITIONS OF USE, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS CONDITIONS OF USE

2. PRIVACY
Please review our Privacy Notice, which also governs your use of Neowiz Services, to understand our practices.

3. ELECTRONIC COMMUNICATIONS
When you use Neowiz Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, or notices and messages on this site or through the other Neowiz Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

4. COPYRIGHT
All content included in or made available through any Neowiz Service, such as text, graphics, logos, images is the property of Neowiz or its content suppliers and protected by international copyright laws. The compilation of all content included in or made available through any Neowiz Service is the exclusive property of Neowiz and protected by international copyright laws.

5. YOUR ACCOUNT
You may need your own Neowiz account to use certain Neowiz Services, and you may be required to be logged in to the account and have a valid payment method associated with it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. Neowiz does not sell products for under 13 children, it sells them to adults, who can purchase with a credit card or other permitted payment method. Neowiz reserves the right to refuse service, terminate accounts, terminate your rights to use Neowiz Services, remove or edit content, or cancel orders in its sole discretion.

6. PRODUCT DESCRIPTIONS AND REFUND
Neowiz attempts to be as accurate as possible. If a product offered by Neowiz itself is not as described, your sole remedy is to return it in unused condition.
If you request a refund through browndust.shop@neowiz.com, Neowiz will give you a refund within 30 days of purchase. However, if the product is damaged due to a simple change or a buyer's fault, it may be difficult to process a refund.

7. Limitation on Representations and Warranties
The Provider does not make representations and warranties that your service will be uninterrupted or that the operation of the Website will be error-free or secure.

8. LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER IN TORT, CONTRACT OR OTHERWISE, SHALL THE PROVIDER, ITS SUPPLIERS OR RESELLERS BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTIAL OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF GOODWILL, LOST PROFITS, LOST REVENEUES AND LOSS OF BUSINESS OPPORTUNITY, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION OR ANY AND ALL OTHER DAMAGES OR LOSSES EVEN IF THE PROVIDER HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY.

9. DISPUTES
Any dispute or claim relating in any way to your use of any Neowiz Service, or to any products or services sold or distributed by Neowiz or through Neowiz.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent Corporation Service Company, NEOWIZ PANGYO TOWER, 14, Daewangpangyo-ro 645beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 13487, Korea.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

10. SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your use of Neowiz Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

11. Service Use Restriction
In the event that the members fall under the following reasons, the company may take proper action and cancel the service contract without prior notice.
(a) In the event that false information is registered when applying for or changing membership
(b) In the event that the company judges or suspects the member's information as being stolen or abnormally used
(c) In case the information is stolen or interrupted by another person
(d) In case of a false representation of an operating personnel, employee or person in the company
(e) In case of business activities using the service without prior consent from the company
(f) In case of using a computer program, device or device not provided or approved by the company to disable technical protection of company services or interfere with the normal operation of the app
(g) In case of harassment, intimidation or continuous pain or discomfort to a particular user
(h) In case it is judged that it is difficult to view it through normal service use

12. IMPORTANT – GENERAL INFORMATION.
Governing Law This Agreement and all disputes and claims relating in any way to, or arising out of, this Agreement or the Application shall be governed and construed in accordance with the laws of the Republic of Korea without giving effect to the conflict of laws doctrine thereof. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. In the event that you and NEOWIZ agree to settle any dispute, difference, controversy by the alternative settlement such as arbitration, such agreement shall be applied.

13. Complete Agreement
This Agreement shall constitute the complete and exclusive agreement between us, notwithstanding any variance with any purchase order or other written instrument submitted by you, whether formally rejected by the Provider or not. The acceptance of any purchase order you place is expressly made conditional on your consent to the terms set forth herein. The terms and conditions contained in this Agreement may not be modified by you except in a writing duly signed by you and an authorized representative of the Provider. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable, and such decision shall not affect the enforceability of such provision under other circumstances, or of the remaining provisions hereof under all circumstances. This Agreement will not be governed by the United Nations Convention of Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

If you have questions, suggestions, or wish to file a complaint, please contact us at:

14.About returned goods, exchange
You can't request a return or exchange without a reason.

If the purchased item is different from what is shown on the sales page,
please let me know and I will tell you how to return or exchange it.

NEOWIZ Online Store

Customer Support
NEOWIZ PANGYO TOWER, 14, Daewangpangyo-ro 645beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 13487, Korea.
browndusdt.shop@neowiz.com

Last updated : October 28, 2019